Refund policy
Wagifyshop Return & Refund Policy
At Wagifyshop, your happiness is our top priority! If your order isn't quite what you expected, we're here to make it right.
30-Day Happiness Guarantee
You have 30 days from the date your package is delivered to request a return or exchange.
Return Eligibility
To be eligible for a return:
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Items must be unused, unworn, and in their original packaging.
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Proof of purchase (your order number or receipt) is required.
Damaged, Defective, or Wrong Items
Did your package arrive damaged or with the wrong item? We’ll cover it completely.
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Take a quick photo or short video of the issue.
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Email us at support@wagifyshop.com with your order number.
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We will immediately dispatch a free replacement or issue a full refund—no need to return the damaged item in most cases!
How to Start a Return
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Contact our support team at support@wagifyshop.com with your order details.
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Once approved, we’ll send you the return address and instructions.
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Send the item back using a trackable shipping method. (Note: Return shipping fees are the responsibility of the customer unless the item arrived damaged or incorrect).
Refunds
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Once we receive and inspect your returned item, we’ll send you an email confirmation.
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Approved refunds are automatically credited back to your original payment method within 3–5 business days.
Non-Returnable Items
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Final sale / clearance items
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Gift cards
Need help? Our support team is always ready to assist! Reach out anytime at support@wagifyshop.com
